We aim to deliver your chosen pieces with care and efficiency.
1. Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- Customized or special-order items may require additional time.
2. Shipping Methods & Costs
- We offer standard shipping and may provide express delivery options at checkout.
- Shipping fees (if any) will be calculated and displayed before you finalize your order.
3. Delivery Timeline
- Standard delivery usually takes 5–10 business days depending on your location.
- Rural or remote areas may require additional time.
- Any delivery delays caused by courier services, customs, or natural events are beyond our control.
4. Order Tracking
- Once shipped, you will receive a confirmation email with tracking details.
- Please allow up to 24–48 hours for tracking information to update.
5. International Shipping
- We currently ship to select international destinations.
- Customs duties, taxes, and additional fees are the responsibility of the customer.
6. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 48 hours with photos for assessment.
- Lost packages will be investigated with the courier before a replacement or refund is issued.
7. Contact
For shipping inquiries, email us at architectreem@hotmail.com